STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON IN-CHARGE

FEE

FORM

Step 1:

Pre-processing

Consular Client Receiving Area

Log in the Embassy's logbook, then press the buzzer, sit and wait for his/her turn.

Accomplish the ePassport application form and prepare the required documents for evaluation.

Attends to clients on a "first come, first served" basis.

5 minutes

Consular Assistant

ePassport application form

Step 2: Evaluation and Processing of Documents

Consular Assistants' Room

Answer questions truthfully and submit the required documents to the Consular Assistant.

Verifies if the applicant's name is included in the Look-Out List.

Reviews the information provided by the applicant and the entries on the applicant's ePassport application.

Receives and verifies the submitted supporting documents in the case where there is an amendment to be made on the new passport.

3 minutes

Consular Assistant

ePassport application form

Step 3:

Payment

Finance Officer's Room

Proceed to Cashier for payment of Passport Fees.

Accepts payment and issues official receipt.

2 minutes

Finance Officer

USD60

Official Receipt

Step 4:

Epassport Encoding

and processing

Cashering

Signing

Consular Assistants' Room

Consular Assistants' Room

Consular Assistants' Room

Proceed to ePassport Encoding Area.

Prepare himself/herself for the procedure.

Follow instructions given by Consular Assistant for data capture.

Checks the official receipt issued to the client.

Encodes the applicant's personal information; scan pertinent documents; capture applicant's biometrics-- photo, signature and fingerprints. Assists applicant in the affixing of signature and fingerprint capture.

Prints the Enrolment Certificate and require the applicant to thoroughly check the information before signing said document.

Informs client on when is the tentative date of the arrival of his/her ePassport at Post and advise on how to claim his/her ePassport.

Inputs the fee paid by the passport applicant in the ePassport program.

Reviews the data encoded in the ePassport system and compare them to the submitted supporting documents; If the encoded data are accurate and documents are in order, the Signing Officer signs the application.

The epassport application is automatically sent, electronically, to the Office of Consular Affairs Passport Personalization Center as soon as the Signing Officer signs the enrolment certificate.

5-7 minutes

1 minute

4 minutes

Consular Assistant

Consular Assistant

Consul

Alternate Signing Officer

Accomplished ePassport application form

Epassport

Enrolment Certificate

Epassport

Enrolment Certificate

Step 5:

Release of ePassports

Consular Assistants' Room

Proceed/return to the Embassy, present his/her original old passport for cancellation and receive his/her new passport. (FOR PERSONAL RELEASE).

Send old passport via cargo for cancellation and arrange for the cargo pick up of his/her new passport. (FOR CARGO RELEASE).

Informs client one-by-one, via phone or email, that his/her ePassport has arrived and shall be required to decide if he/she intends to claim his/her passports personally or via cargo.

Cancels the old passport as soon as it is received and dispatch it with the new passport via cargo.

It takes 4-6 weeks before epassports arrive at Post

Consular Assistant

ePassports

Passport Record and

Enrolment Certificate

TOTAL PROCESSING TIME:     22 Minutes/applicant*

*Excludes of waiting time for the arrival of ePassports at Post

which is 4-6 weeks

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON IN-CHARGE

FEE

FORM

Step 1:

Submit Visa Application

Consular Clients' Receiving Area

Log in the Embassy's logbook, then press the buzzer, sit and wait for his/her turn.

Accomplish and submit the visa application form together with necessary documentary requirements and supporting documents.

In cases where visa applicants are Nationals of Azerbaijan or Foreigners/Expats residing in Azerbaijan and Georgia, visa requirements are sent via courier. For Georgian Nationals, they apply for their respective visas at the Philippine Honorary Consulate General in Tbilisi.

Attends to clients on a "first come, first served" basis.

Provides the form and the list of requirements to the visa applicant.

Receives the duly filled out visa application form and the documentary requirements.

5 minutes

Consular Assistant

Visa Application form

Step 2: Evaluation and processing of application

Consular Assistants' Room

Ascertains the applicant's true identity and determines his/her Nationality/Citizenship; Assesses the applicant's request for visa; Verifies the applicant's name against the Department of Foreign Affairs and & Bureau of Immigration Blacklist.

For Non-restricted Nationals:

For a stay in the PHL of more than 30 days, the application shall be approved outright.

For restricted Nationals:

Application will be submitted for verification/clearance to the appropriate Philippine Government security agencies.

When the name of the visa applicant is cleared, his/her application will be approved.

Requests applicant to return to the Embassy for the payment and issuance of appropriate visa for entry to the Philippines.

5 minutes

5 working days for security check

Consular Assistant

Visa Application form

Step 3:

PAYMENT

Finance Officer's Room

Proceed to the Cashier for the payment of the visa fee.

Accepts payment and issues official receipt.

For Restricted Nationals, payment of visa fee is received ONLY upon receipt of Security Clearance from the DFA Manila or after 5 working days.

For Non-restricted Nationals, payment of visa fee is received outright on the day the visa application was received and approved for payment.

2 minutes

Finance Officer

Non-Restricted:

US $30 Single Entry

(3 months validity)

US $60 Multiple Entry (6 months validity)

US $90 Multiple Entry (1 year validity)

Additional US$10 for Expedite Processing

Restricted Nationals:

US $40 Single Entry

(3 months validity)

Official Receipt

Step 4:

Visa Processing

Signing

Consular Assistants' Room

Consul's Office or

Signing Officer's Room

Prepares the visa; Inputs the information required on the visa sticker; Affixes the visa sticker  to the passport of the applicant and seals it by affixing the laminate, the Embassy seal and the Consul/Signing Officer name stamp on the visa.

Forwards the prepared visa to the Consul/Visa Signing Officers for signature.

Re-evaluates the visa application, verifies and edits the entries on the prepared visa and signs the visa.

15 minutes

3 minutes

Consular Assistant

Consul or  Signing Officer

Visa application form; Visa Sticker and laminates

Step 5:

Release of Passport with PHL Visa attached

Consular Clients' Receiving Area

Receives his/her passport with the PHL visa attached and review the information on the affixed PHL visa on his/her passport.

Arrange for a cargo company to pick up his/her passport with PHL visa from the Embassy (for cargo release).

Releases to the applicant  the passport with the PHL visa attached and requests the applicant to receive the passport by  signing on the application form.

Seals the passport with the visa attached in an envelope and dispatch via authorized cargo pre arranged by the client (for cargo release).

1 minute

Consular Assistant

Visa application form

TOTAL PROCESSING TIME:     31 Minutes/applicant*

Excludes the 5-day clearing period for Restricted Nationals

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON IN-CHARGE

FEE

FORM

Step 1:

Submission of documents for Authentication

Consular Clients' Receiving area

Log in the Embassy's logbook, then press the buzzer, sit and wait for his/her turn.

Attends to clients on a "first come, first served" basis.

Receives the documents; Verifies/Compares the signature on the document versus the signature of signing authorities provided by the Ministries of Foreign Affairs of Turkey, Georgia and Azerbaijan; When signature is consistent, requests the client to pay the appropriate fee.

10 minutes

Consular Assistant

Step 2:

Payment

Finance Officer's Room

Proceed to Cashier for payment.

Accepts payment of fees and issues official receipt.

3 minutes

Finance Officer

US $35 (Expedite or after 4 hours release)

US $25 (Regular or after 24 hours release)

Official Receipt

Step 3:

Processing of  document for

Authentication

Signing

Consular Assistants' Room

Consul's or Vice-Consul's Office

Prepares the document for authentication; Affixes it with the red ribbon and seal. 

Reviews and edits the document; If documents are in order, Consul signs the document.

5 minutes per document

2 minutes

Consular Assistant

Consul or Vice Consul

Step 4:

Release of Authenticated document/s

Consular Clients' Receiving Area

Proceed/Return to the Embassy at the scheduled time/date of the release of the authenticated document/s.

Releases the authenticated document.

1 minute

Consular Assistant

TOTAL PROCESSING& RELEASE TIME:     21 Minutes

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON IN-CHARGE

FEE

FORM

Step 1:

Present documents

Consular Clients' Receiving area and/or

Consular Assistants' room

Log in the Embassy's logbook, then press the buzzer, sit and wait for his/her turn.

Present the documents for notarials/certifications/translations/

acknowledgment.

Attends to clients on a "first come, first served" basis.

Receives the documents for notarials/ certifications/translations/acknowledgment.

3 minutes

Consular Assistant

Step 2:

Payment

Finance Officer's Room

Proceed to Cashier for payment

Accepts payment of fees and issues official receipt.

2 minutes

Finance Officer

US $35 (Expedite or after 4 hours release)

US $25 (Regular or after 24 hours release)

Official Receipt

Step 3:

Processing of  document

Signing

Consular Assistants' Room

Consul's or Vice-Consul's Office

Proceed to the Consular Assistants' room (for notarials).

1. For Notarials: Invites the client inside Consular Assistant's room and through interview, encodes/prepares the required affidavits, SPA or etc.

2. For translation: Prepares the document for translation.

3. For Certifications or Acknowledgment: Prepares the document; affixes the red ribbon and the seal to the document.

Reviews and edits the document; If documents are in order, Consul signs the document.

10 minutes per document

10 minutes for translation

5 minutes per document

2 minutes

Consular Assistant

Official translator

Consular

Assistant

Consul

Vice Consul

Step 4:

Release of Authenticated document/s

Consular Clients' Receiving Area

Receive the requested document.

Releases the requested document to the applicant.

1 minute

Consular Assistant

TOTAL PROCESSING TIME for Notarials/translations:

18 Minutes/document

TOTAL PROCESSING TIME for Certifications/Acknowledgment:

 13 Minutes/document

STEP

LOCATION

CLIENT

SERVICE PROVIDER

PROCESSING DURATION

PERSON IN-CHARGE

FEE

FORM

Step 1:

Submission of documents

Consular Clients' Receiving area

Log in at the Embassy's logbook then press the buzzer, sit and wait for his/her turn.

Accomplish the prescribed form and submit the required documentary  requirements.

Attends to clients on a "first come, first served" basis.

Requests clients to fill out the required form then receives it along with the requirements.

10 minutes

Consular Assistant

LCCM form

Step 2:

Evaluation of the documents

Consular Assistants' Room

Assesses and evaluates the completeness and authenticity of the applicant's documents and establish his/her true identity.

2 minutes

Consular Assistant

LCCM Form

Step 3:

Payment

Finance Officer's Room

Proceed to Cashier for payment.

Accepts payment of fees and issues official receipt.

2 minutes

Finance Officer

Application for LCCM: US $25

Certificate of LCCM:

US $25

Additional US$10  for LCCM Certificate for after 4 hours release 

Official Receipt

Step 4:

Processing of  LCCM

Presentation of prepared document to the Client for final review and possible corrections

Signing

Consular Assistants' Room

Consular Client's Receiving Room

Consul's or Vice-Consul's Office

Review the data/information on the prepared form.

Prepares the requested document (LCCM) and affixes the Embassy's seal on it.

Attends to the client while the latter is reviewing the data/information encoded on the form. When corrections are needed, edits the document and reprint the final copy.

Reviews and edits the document.  If documents are in order, Consul signs it.

15 Minutes per document

10 minutes

2 minutes

Consular Assistant

Consular Assistant

Consul

Vice Consul

LCCM  FORM

Step 5:

Release of requested document/s

Consular Clients' Receiving Area

Receive the requested document.

Releases the LCCM document to the applicant and advises the contracting parties to proceed to the Ministry of Foreign Affairs of Turkey for Apostil.

1 minute

Consular Assistant

TOTAL PROCESSING & RELEASE TIME:     42 Minutes

STEP

LOCATION

CLIENT

SERVICE PROVIDER

PROCESSING DURATION

PERSON IN-CHARGE

FEE

FORM

Step 1:

Submission and evaluation of documents

Consular Clients' Receiving area

Log in at the Embassy's logbook, then press the buzzer, sit and wait for his/her turn.

Applicants (Employers) are requested to submit required documentary requirements to support application for Acknowledgment of Employment contracts.

Attend to clients on a "first come, first served" basis.

Receives the documents for Acknowledgment (for Employment Contract) and reviews it.

5 minutes

Consular Assistant

POEA Standard Employment Contract for Household Service Workers (HSWs)

Overseas Filipino Worker (OFW) Information Sheet

POEA Standard form for Undertaking of Employer

POEA Contingency Plan

Step 2:

Interview of the Prospective

Employer

Consul's Office

Proceed to the Consul's Office for the Interview.

Reviews the accomplished forms and supporting documents if these are complete and in order.

Ascertains the true identity of the employer; Assesses his/her financial capacity to support Employee and his/her honest intention and willingness  to provide a healthy working environment for the Filipino Worker.

15-20 minutes

Consul

Vice Consul

Step 3:

Payment

Finance Officer's Room

Proceed to Cashier for payment.

Accepts payment for fees and issues official receipt.

3 minutes

Finance Officer

US $35 (Expedite or after 4 hours release)

US $25 (Regular or after 24 hours release)

Official Receipt

Step 4:

Processing of  document

Signing of documents

Consular Assistants' Room

Consul's or Vice-Consul's Office

Prepares three (3) set of Acknowledged documents for these transactions; Affixes them with the red ribbon and seal.

Reviews the document; When documents are in order, Consul  then signs the documents.

5 minutes per document

2 minutes

Consular Assistant

Consul

Vice Consul

Step 5:

Release of Acknowledged

document/s

Consular Clients'

Receiving Area

Receive the requested document.

Releases the acknowledged document to the employer/client.

Advises client to send the documents to the OFW in the Philippines, for her to submit it to POEA for the issuance of OEC.

1 minute

Consular Assistant

TOTAL PROCESSING & RELEASE TIME:     31 Minutes

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON IN-CHARGE

FEE

FORM

Step 1:

Submission of documents

Consular Clients' Receiving area

Log in the Embassy's logbook, then press the buzzer, sit and wait for his/her turn.

Accomplish the appropriate form and submit required documents for the following:

    A)    REPORT OF BIRTH

   1.     Original birth record/certificate from the hospital (with English translation if available);

  2.     Original official report of birth (DoğumKayıtÖrneği) from City/Municipality Civil Registrar (NüfusMüdürlüğü);

    3.     Original Philippine Passport of Filipino parent/s and Turkish/foreign passport or citizenship I.D. (Kimlik) of Turkish/foreign parent;

      Original official marriage contract (EvlenmeKayıtÖrneği) of parent from City/Municipality Civil Registrar (NüfusMüdürlüğü) or authenticated marriage contract/certificate from NSO-Manila if marriage was solemnized in the Philippines.

    B)    REPORT OF MARRIAGE

  1.     Official Report of Marriage (EvlenmeKayıtÖrneği) issued from the City/Municipality Civil Registrar (NüfusMüdürlüğü)with english translation;

   2.     Photocopies of International/Multi-lingual (Red) Book of the Family (UluslararasıAileCüzdanı/Lıvret de Famılle  International) pages 1 to 7; and

  3.     Photocopy of passports/citizenship identifications of contracting parties.

   C)    REPORT OF DEATH and CONSULAR MOTUARY CERTIFICATE

    1.     Airway Bill and Flight details,

    2.     The name of the consignee or the name, address and contact no. of the person,  who is the authorized recipient of the cadaver in the Philippines,

    3.     A Certificate of Death issued by the local civil registrar, or similarly authority, showing the name, age and nationality of the deceased person, as well as the place, date and cause of death, as certified by the attending physician;

    4.     A duly notarized certificate issued by the Mortuary/Funeral Director, stating that the body was properly embalmed/cremated in accordance with internationally accepted health practices; that it is sanitary condition consistent with existing standards for overseas shipment; and that the casket/urn has been hermetically sealed and contains only the remains of the deceased;

    5.     A Certificate of Non-Contagious Disease issued by the proper health authority, stating that the deceased did not die of a contagious disease or that the remains to be shipped did not originate from a place contaminated by a contagious disease; and;  

    6.     A Transit Permit issued by the proper health authority at the place where transportation begins.

Note: Documents may be submitted personally or by courier (in case of applicants from Georgia and Azerbaijan).

Attends to clients on a "first come, first served" basis.

Requests clients to fill out the required form and receives it with the requirements.

10 minutes

Consular Assistant

Report of Birth Form

Report of Marriage Form

Report of Death Form

Step 2:

Evaluation of submitted documents

Consular Assistants' Room

Assesses and evaluates the completeness and authenticity of the applicant's documents.

5 minutes

Consular Assistant

Step 3:

Payment

Finance Officer's Room

Proceed to Cashier for payment.

Accepts payment of fees and issues official receipt.

2 minutes

Finance Officer

US $35 (Expedite or after 4 hours release)

US $25 (Regular or after 24 hours release)

Official Receipt

Step 4:

Processing of  Application for

Report of Birth/

Marriage/Death/

Consular Mortuary Certificate

Presentation of prepared document to the Client for final review and possible corrections

Signing

Consular Assistants' Room

Consular Clients Receiving Area

Consul's or Vice-Consul's Office

Review the data/information on the prepared form and sign on the blank provided for his/her/the parties signature/s.

Prepares the Reports of  Birth/Marriage/Death/Consular Mortuary Certificate.

Attends to the client while the latter is reviewing the data/information encoded on the form. When corrections are needed, edits the document and reprint the final copy.

Reviews and edits the document; If documents are in order, Consul signs the document.

15-20 Minutes per document

Client usually takes maximum of 10 minutes to review and sign the document

2 minutes

Consular Assistant

Consular Assistant

Consul

Vice Consul

Report of Birth Form

Report of Marriage Form

Report of Death Form

Consular Mortuary Certificate

Step 5:

Release of requested document/s

Consular Clients Receiving Area

Receive his/her copy of the document.

Informed by the Consular Assistant that copies of the documents shall be forwarded to DFA Manila for onward transmittal to NSO Manila.

Releases to the client copy of the civil registry record.

Prepares the memo to DFA Manila transmitting the Reports of Birth/ Marriage and Death, for onward transmittal to the National Statistics Office (NSO). Memo to DFA to be signed by Ambassador or Consul (when Ambassador is not available)

In cases of repatriation of remains, issues a Consular Mortuary Certificate to the Funeral Home arranging the repatriation of the deceased Filipino national/OFW.

1 minute

3 minutes

Consular Assistant

Consular Assistant and

Consul

TOTAL PROCESSING TIME:     48 Minutes